This article details how to add, remove, and manage users on LogCheck. You will need to be an Admin to be able to perform the listed functions.
Add Users
- Click into relevant logbook
- Members tab
- Add Member
- Type email and Add
- Enter name, timezone and role. For more details about the different roles, please refer to Logbook Roles
- Create Profile & Add to Logbook
Remove Users
- Remove user by navigating to the relevant logbook
- Members tab
- Remove next to the relevant user. You will not be able to remove other Admin users, you can only remove Editors or Record Takers. If you need assistance removing Admins, please reach out to support via logchecksupport@buildingengines.com and an agent will assist you directly.
Change User Role
- Navigate to the relevant logbook
- Members tab
- Click "Edit" by the relevant user
- Edit role as needed and save
FAQs
Q: What does Support need to do regarding users?
A: Support will need to:
- Remove Admin users
- Edit user emails
- Edit user names
- Deactivate users
Q: I added a new user. How do they log in?
A: When you create a new profile and add a user to a logbook, LogCheck will send them an email to set up their password and account. If they have any trouble, please reach out to LogCheck Support and an agent will assist further.
Q: Can I bulk add users to Logbooks?
A: Unfortunately, there isn't a way to add a user to multiple logbooks at once.